Privacy Policy

Last updated: July 2026

Information We Collect

We collect account information (name, email), usage data (API requests, orders), and payment metadata required to process PIX deposits via Asaas.

How We Use Your Data

Your data is used to provide virtual number services, process payments, improve our platform, and send transactional notifications. We do not sell your personal data.

Data Retention

Order and transaction records are retained as required for billing and legal compliance. You may request account deletion by contacting support.

Third Parties

We use trusted providers including Neon (database), Upstash (cache), Asaas (payments), and SMS activation providers to deliver our services.

Contact

For privacy inquiries, contact us at privacy@altiviacloud.com.br.